We've compared 2 tools across pricing, features, ratings, and reviews to help you make an informed decision. No paid placements — just facts.
Compare different tools →| Feature |  Freshworks CRM CRM & Sales | PIMS Auto Dialer CRM & Sales |
|---|---|---|
| Rating | No reviews yet | No reviews yet |
| Pricing |
as of Sep 4, 2026 |
as of Sep 18, 2026 |
| Pricing Model | Freemium | Paid |
| Free Plan | ||
| Free Trial | 21 days |
| API Available |
| Verified | Verified |
| Founded | 2010 | 2005 |
| HQ | San Mateo, California, United States | Atlanta, GA, USA |
| Team Size | Free plan for up to 3 users | Small Business, Enterprise |
| Platforms | WebiOSAndroid | — |
| Top Integrations | SlackZoomZapierFreshdesk | Zoho CRMSugarCRMSurveyMonkey |
| Key Features |
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| Description | Freshworks CRM is an AI-powered customer relationship management platform designed for growing businesses. It helps sales teams manage leads, track deals, and automate repetitive tasks so they can focus on closing revenue. With built-in phone, email, and chat capabilities, Freshworks CRM provides a 360-degree view of every customer interaction. | PIMS Auto Dialer (by Pimsware) is a cloud-hosted predictive/blended dialer for call centers that uses an adaptive algorithm to screen out answering machines, disconnected numbers, and operator intercepts so agents only handle live conversations. Built for collection agencies, insurance firms, and other outbound/inbound service call centers, it gives each client dedicated servers and flat-rate, month-to-month pricing with unlimited US/Canada outbound minutes. Its main differentiator is all-inclusive flat pricing with no minimum users or long-term contract, plus scalability from a few seats to hundreds. |
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