LiveChat
VerifiedPremium live chat & help desk software
Data verified Aug 30, 2026
69
Score
Pundit
Score
Premium live chat & help desk software
Data verified Aug 30, 2026
LiveChat is a premium customer service software for ecommerce and SaaS. Trusted by 36,000+ businesses including IKEA, Adobe, and PayPal, LiveChat helps teams convert leads and delight customers with real-time conversations.
Strengths
Limitations
Ecommerce businesses
Use live chat and shop integrations like Shopify and BigCommerce to boost conversion and complete the customer shopping experience.
Customer support teams
Handle all customer messages in one app with instant access to customer info to deliver premium support.
Sales teams
Engage interested visitors with pre-set messages and product recommendations to close more sales.
LiveChat starts at $20/mo (Free Trial).
Yes, LiveChat offers a free trial of 14 days.
Yes, LiveChat provides an API for developers.
LiveChat is available on Web, iOS, Android, Mac, Windows.
LiveChat integrates with WordPress, Squarespace, Mailchimp, Shopify, BigCommerce, ChatBot.com.
LiveChat's published pricing · verified Aug 30, 2026
$20/mo
See what people actually pay for LiveChat
0 reviews
No reviews yet. Be the first to share your experience!
Real migration experiences with LiveChat
Ask questions, share tips, or discuss this tool with other users.
No discussion yet. Start the conversation!
Customer service platform for growing teams
Customer service platform for e-commerce
AI-first customer service platform
© 2026 AIToolPundit · Part of TalkyTools. All rights reserved.
LiveChat is offered as a cloud-based (SaaS) deployment.
Pricing is considered expensive, especially per-agent and for small businesses Also, No permanent free plan
LiveChat is best suited for Ecommerce businesses, Customer support teams, Sales teams.
Common uses for LiveChat include increase online sales, improve customer satisfaction, automate customer service.
Chatbase is the closest alternative to LiveChat, followed by Intercom and Klaviyo.
LiveChat and Chatbase are both used for customer support -- specifically customer support tools. See the full side-by-side comparison for pricing and feature differences.
