Smith.ai

Smith.ai runs end-to-end phone and web intake for law firms, using a hybrid of AI receptionists and North American live agents trained on your firm to answer every call, qualify leads, and book consultations live on the call before a prospect reaches a competitor. It's built for legal teams across practice areas like personal injury, family law, criminal defense, estate planning, immigration, and employment, with intake flows tailored to each matter type. Its main differentiator is the AI-plus-human model that carries a caller from first ring through booked consult and CRM-synced case notes, rather than stopping at simply answering the phone.