Tidio Lyro offers a free plan, with paid plans starting at $0.5/conversation.

Does Tidio Lyro offer a free trial?

Yes, Tidio Lyro offers a free trial.

Does Tidio Lyro have an API?

Yes, Tidio Lyro provides an API for developers.

What does Tidio Lyro integrate with?

Tidio Lyro integrates with Zendesk, Intercom, Salesforce.

Is Tidio Lyro cloud-based or self-hosted?

Tidio Lyro is offered as a cloud-based (SaaS) deployment.

What are the downsides of Tidio Lyro?

Confusing pricing with Lyro conversations and Flows billed as separate metered add-ons that inflate the real monthly cost Also, Lyro stops answering once the monthly conversation quota is reached

Who is Tidio Lyro best for?

Tidio Lyro is best suited for Ecommerce store owners, Customer support managers.

What can I use Tidio Lyro for?

Common uses for Tidio Lyro include automating answers to frequently asked customer questions, resolving customer issues from a company knowledge base, automating order updates and lead qualification, recommending products to online shoppers.

What is the best alternative to Tidio Lyro?

Instantly AI is the closest alternative to Tidio Lyro, followed by Chatbase and Freshworks CRM.

How does Tidio Lyro compare to Instantly AI?

Tidio Lyro and Instantly AI are both used for customer support -- specifically sales & crm tools. See the full side-by-side comparison for pricing and feature differences.

Tidio Lyro: AI Support Agent Trained on Your Own Data

Tidio Lyro is a conversational AI support agent for small and mid-sized businesses, especially ecommerce, that answers customer questions using only the content and guidance you provide so it stays on-brand and avoids hallucinated answers. It sets up without coding, connects to your existing stack (Zendesk, Intercom, Salesforce and 20+ platforms) with no migration, and hands off to human agents on complex or sensitive cases. Its differentiator is per-conversation pricing with unlimited replies inside each conversation and a claimed ~67% average resolution rate.

Tidio Lyro

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Pay per conversation

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