Tidio offers a free plan, with paid plans starting at Free.

Does Tidio have an API?

Yes, Tidio provides an API for developers.

What platforms does Tidio support?

Tidio is available on Web, iOS, Android.

What does Tidio integrate with?

Tidio integrates with Shopify, WordPress, Wix, Mailchimp, Zapier.

Is Tidio cloud-based or self-hosted?

Tidio is offered as a cloud-based (SaaS) deployment.

What are the downsides of Tidio?

Layered pricing (Customer Service plans plus separate Lyro AI and Flows add-ons) makes monthly bills unpredictable Also, Conversation limits are reached faster than expected, forcing upgrades or add-ons

Who is Tidio best for?

Tidio is best suited for Customer support teams, Small and medium businesses, Enterprise brands.

What can I use Tidio for?

Common uses for Tidio include automating customer service conversations, ticket handling across all channels, capturing leads and booking calls, scaling support without adding headcount.

What is the best alternative to Tidio?

Chatbase is the closest alternative to Tidio, followed by Intercom and Klaviyo.

How does Tidio compare to Chatbase?

Tidio and Chatbase are both used for customer support -- specifically customer support tools. See the full side-by-side comparison for pricing and feature differences.

Tidio: AI customer service with Lyro AI agent

Tidio is a powerful live chat and chatbot platform used by 300,000+ businesses. With Lyro AI chatbot that resolves up to 70% of customer questions automatically, Tidio helps small businesses provide enterprise-level support.

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