Watermelon

Watermelon is a no-code AI customer service platform that lets support teams build a single AI Agent trained on their business to answer questions, take actions, and resolve conversations autonomously across chat, email, WhatsApp, Facebook, and Instagram. It's aimed at B2B support and ecommerce teams that handle high volumes of repetitive inquiries and want to automate a large share of them while routing complex cases to human agents. Its main differentiator is a European, GDPR-focused, ISO 27001-certified approach with data hosted in the EU, paired with deep ecommerce integrations that let the agent pull real-time order data and execute actions like order lookups and returns.