HubSpot Service Hub
VerifiedDealCustomer service software by HubSpot
Data verified Aug 30, 2026
Customer service software by HubSpot
Data verified Aug 30, 2026
HubSpot Service Hub is customer service software that helps you deepen customer relationships. With ticketing, knowledge bases, customer portals, and AI-powered automation — all on the HubSpot CRM platform — you'll deliver service that scales.
Strengths
Limitations
Customer Support Teams
Scale support without adding headcount using intelligent routing, custom views, SLAs, and real-time analytics.
Customer Success Managers
Manage a book of business, build customer health scores, and drive proactive retention with connected data.
Service Leaders
Track team performance and customer satisfaction while increasing customer lifetime value.
HubSpot Service Hub offers a free plan, with paid plans starting at $10/mo.
Yes, HubSpot Service Hub offers a free trial.
Yes, HubSpot Service Hub provides an API for developers.
HubSpot Service Hub is available on Web.
HubSpot Service Hub integrates with HubSpot CRM, Slack, Microsoft Teams, Zoom.
HubSpot Service Hub's published plans · verified Aug 30, 2026
$0/mo
$20/mo
$100/mo
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HubSpot Service Hub is offered as a cloud-based (SaaS) deployment.
Advanced features are locked behind higher-tier plans and costs rise quickly as teams scale Also, Expensive per-seat pricing; the Starter-to-Professional jump is steep and adding seats is costly
HubSpot Service Hub is best suited for Customer Support Teams, Customer Success Managers, Service Leaders.
Common uses for HubSpot Service Hub include scale customer support teams with ai, drive customer retention with unified tools, enable customer self-service, identify upsell and cross-sell opportunities.
Chatbase is the closest alternative to HubSpot Service Hub, followed by Intercom and Klaviyo.
HubSpot Service Hub and Chatbase are both used for customer support -- specifically customer support tools. See the full side-by-side comparison for pricing and feature differences.
$150/mo
See what people actually pay for HubSpot Service Hub
